Services
Turn Trust into Growth.
I believe exceptional customer experience isn’t a cost center, but a powerful growth lever. I partner with founders, CEOs, and executive teams to architect high-trust customer and partner systems that unlock loyalty, accelerate growth, and create measurable business impact.
Hourly Consultation + Initial Strategy
Quick Clarity, Fast Impact.
A focused, strategic session to quickly clarify priorities, answer pressing questions, or unblock your team. Perfect for founders and executives who want an expert’s perspective on specific challenges or opportunities before engaging deeper.
Fractional Engagements
Level 1: Foundation & Blueprint (3–6 months) > Lay the Groundwork for Growth
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Create or overhaul your core sales and customer strategy, design critical journeys, and establish operational foundations that turn trust into growth.​
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Level 2: Build & Scale (6–9 months) > From Strategy to Scalable Systems
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Lead the implementation of playbooks, onboard and train teams, develop dashboards, and integrate intelligent automation to optimize your sales and CX for scale.​
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Level 3: Transform & Embed (9–12 months) > Embed Trust as a Culture
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Partner as a strategic operator to fully embed a high-trust, growth-focused sales and CX culture. Align cross-functional teams, refine metrics, and establish long-term systems that sustain momentum and drive expansion.
Ongoing Advisory + Maintenance
Sustain Momentum, Stay Ahead.
For organizations looking for continued strategic partnership, I offer ongoing advisory support and performance maintenance after an initial engagement — ensuring your sales and CX systems and teams stay aligned, evolve with your business, and continue delivering measurable results.
Keynote Speaker + Board Advisor
Chief Revenue & Customer Officer | Growth Strategist | Builder of Scalable, Trust-Driven CX Engines
73% of consumers say that CX is a deciding factor when choosing whether to do business with a company.
